Privacy & Data Protection

Privacy Policy

Your privacy matters. Learn how we collect, use, and protect your information.

Privacy Policy for Hikmah Technologies

Last updated: December 2024 • Effective Immediately

At Hikmah Technologies, accessible from www.hikmahtechnologies.com, protecting your privacy is our priority. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

1

Personal information provided at the point of collection

2

Contact details when you reach out to us directly

3

Account registration information including name, company, and contact details

4

Usage data from Google Analytics 4 — pages viewed, referrer, approximate location, and which page produced an action such as a form submission or a booking click. No other analytics tool runs on this site.

How We Use Your Information

We use the collected information to:

Provide and maintain our website
Improve and personalize experiences
Understand usage patterns
Develop new features
Communicate with you
Send promotional information
Provide customer support
Detect and prevent fraud

Log Files

We follow standard procedures of using log files. These files log visitors when they visit websites. The information collected includes:

  • Internet protocol (IP) addresses
  • Browser type and version
  • Internet Service Provider (ISP)
  • Date and time stamps
  • Referring/exit pages
  • Number of clicks

Cookies & Web Beacons

Like any other website, we use cookies to store information including visitors' preferences and pages accessed to optimize user experience.

You can choose to disable cookies through your browser options. However, this may affect your browsing experience.

The Email List

Several pages offer a short emailed deliverable — a checklist, or a cost breakdown built from numbers you typed into a calculator. Asking for one sends you that one email and nothing else.

Separately, you can ask for the few-a-month notes. That is an unticked checkbox, never pre-selected, and ticking it does not subscribe you: it sends a confirmation email, and you join the list only if you click the link in it. The link expires after seven days.

Who stores it. The list is held by Resend (resend.com), which also sends every email from this site. Against your address we store the page that captured it and the date you confirmed. We do not store your IP address against your list entry.

What it is used for. Sending the notes. Nothing else. The list is not sold, shared, rented or used to target advertising, and there is no automated sequence.

How long. Until you unsubscribe, or until you ask us to delete the record.

How to leave. Every list email carries a one-click unsubscribe link and the matching List-Unsubscribe headers, so your mail client can do it for you. You can also reply “stop” to any email, or write to info@hikmahtech.in. It reaches a person, not a queue.

The separate one-off emails above are transactional: you asked for a specific thing and it was sent. Those addresses are stored as enquiries in our own database, and are not added to the list.

Cost Exports

We invite people to email us a cloud data-warehouse cost or usage export so we can reply with what we would investigate first. Sending one is entirely optional and there is no upload form: it arrives as an email attachment to info@hikmahtech.in.

What we receive. Whatever you choose to send — usually the output of the open-source warehouse-teardown tool, which is aggregates rather than query text, or an export from your billing console, or a screenshot. We do not ask for credentials and we never want them, and we do not connect to your systems.

Where it is kept. In our email account and, while we are reading it, on a work machine. It is not uploaded anywhere, not put through any third-party analysis service, and not shared with anyone.

How long. Deleted within 90 days of the reply, or sooner if you ask. To have it deleted immediately, reply to our email and say so.

Publication. If a finding is worth writing up, we will ask you first and publish only what you approve, with your company and any identifying details removed. No written permission, no publication.

Sending an export does not put you on any list and does not schedule a sales call.

Third Party Privacy

Our Privacy Policy does not apply to other advertisers or websites. We advise you to consult the respective Privacy Policies of third-party ad servers for more detailed information.

Note: Third-party services may have their own cookies and tracking technologies which are not covered by this policy.

GDPR Data Protection Rights

Under GDPR, you have the following rights regarding your personal data:

Right to Access

Request copies of your personal data

Right to Rectification

Request correction of inaccurate data

Right to Erasure

Request deletion of your personal data

Right to Restrict

Request restriction of processing

Right to Object

Object to our processing of your data

Right to Portability

Request data transfer to another service

CCPA Privacy Rights

California consumers have the right to:

  • Request disclosure of categories and specific pieces of personal data collected
  • Request deletion of personal data
  • Not be discriminated against for exercising privacy rights

Children's Information

We do not knowingly collect personal information from children under 13.

If you believe your child has provided us with personal information, please contact us immediately.

Who We Are

Hikmah Technologies is a sole proprietorship registered in Navi Mumbai, Maharashtra, India (GSTIN 27AHDPA9121G1ZQ), operated by Arshad Ansari. For any privacy question or request, write to info@hikmahtech.in.

Questions About This Policy?

If you have any questions about this Privacy Policy, please contact us:

Contact Us